Website

Privacy and cookie policy

Last updated: 3rd August, 2023

At Stoke Stoneworks, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you visit our website or interact with us.

  1. Information We Collect

When you visit our website or communicate with us, we may collect the following types of personal information using the online enquiry forms:

1.1. Personal Identifiable Information (PII): Your name, email address, phone number, and other similar information.

1.2. Website Usage Information: Details of your visits to our website, including traffic data, location data, logs, and other communication data, as well as the resources that you access.

  1. How We Use Your Information

We will use the personal information we collect for the following purposes:

2.1. Providing Services: To fulfill any services you request from us and to communicate with you regarding those services.

2.2. Website Improvement: To enhance your experience on our website, including understanding how you use our site and identifying areas for improvement.

2.3. Marketing Communications: With your consent, we may send you promotional materials, newsletters, or information about special offers that we believe may be of interest to you.

2.4. Compliance and Legal Obligations: To comply with applicable laws, regulations, or legal processes and to protect our rights, privacy, safety, or property.

  1. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the security of any information you provide to us.

  1. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this Privacy Policy or as required by law.

4.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website or providing services to you. These service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

4.2. Legal Requirements: We may disclose your personal information when required to do so by law or in response to a lawful request from a government authority or law enforcement agency.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to collect information about your usage of the site. You can manage your cookie preferences through your browser settings. For more information, please review our Cookie Policy.

  1. Your Rights

You have the right to:

6.1. Access and Rectify: Access the personal information we hold about you and request corrections to any inaccuracies.

6.2. Erase and Forget: Request the deletion of your personal information from our records.

6.3. Object: Object to the processing of your personal information for direct marketing purposes.

6.4. Restrict: Request the restriction of the processing of your personal information in certain circumstances.

6.5. Withdraw Consent: Withdraw your consent for us to process your personal information at any time.

To exercise any of these rights, please contact us using the information provided below.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on this page, and the “Last updated” date will be updated accordingly.

  1. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

Stoke Stoneworks Grindleford, S32 2HW

Email:
info@stokestoneworks.co.uk

Phone:
01433 631941

By using our website or providing your personal information to us, you consent to the terms of this Privacy Policy.